OneDesk

IT ticketing that's lean and fast

Terms of Service

Transparency and trust define every engagement.

Effective Date: October 25, 2025 | Website: VolhardConsulting.com

1. Introduction

These Terms of Service ("Terms") govern your access to and use of Volhard Consulting's website, products, and services ("Services"). By visiting or using our website, you agree to be bound by these Terms.

If you do not agree, you may not use our Services.

2. Who We Are

Volhard Consulting ("we," "our," "us") provides digital consulting and technology solutions built on the Microsoft Power Platform, including Power Apps development, Power BI dashboards, Power Automate workflows, and related professional services. We also offer custom-built apps such as OneDesk, PulseHire, and ScheduleMaster as part of our service portfolio.

3. Services and Engagement

  • All projects are delivered on a per-project basis.
  • Project scope, timelines, and deliverables are defined in a written proposal or statement of work (SOW) before commencement.
  • Any additional revisions, enhancements, or post-delivery requests may be invoiced separately at our standard hourly rate depending on the complexity of the work.

4. Demos and Access

  • Our website and demo apps are informational only.
  • Demo access is provided solely for evaluation purposes and does not grant rights to copy, modify, or resell any part of our intellectual property.

5. Payment Terms

  • Invoices are due within the timeframe stated on each invoice.
  • Late payments may incur reasonable interest charges or suspension of ongoing work.
  • All prices are quoted in South African Rand (ZAR) unless otherwise stated.

6. Data Collection and Privacy

  • We collect limited personal and usage information for analytics and marketing purposes to enhance user experience.
  • This includes the use of LinkedIn Insight Tag, Meta Pixel, and Google Analytics to analyze visitor behavior and run remarketing campaigns.
  • For details on how we collect, store, and process your information, see our Privacy Policy.

7. Intellectual Property

  • All content, designs, applications, and materials developed by Volhard Consulting—including but not limited to logos, graphics, Power Platform solutions, and written content—are the exclusive intellectual property of Volhard Consulting.
  • You may not reproduce, distribute, or modify our materials without express written permission.
  • GitHub demo projects and code snippets shared publicly remain subject to their respective licenses.

8. Disclaimer and Limitation of Liability

  • We strive to deliver accurate, reliable, and secure solutions.
  • However, all Services are provided "as is" and "as available."
  • Volhard Consulting shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our Services, including data loss, service interruption, or third-party integrations.
  • Our total liability under these Terms shall not exceed the total amount paid by the client for the specific project giving rise to the claim.

9. Termination

  • Either party may terminate a project engagement with written notice.
  • Upon termination, you are responsible for payment of all completed work and any remaining billable hours.

10. Governing Law

  • These Terms are governed by and interpreted in accordance with the laws of the Republic of South Africa, without regard to conflict of law principles.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

11. Updates to These Terms

  • We may update these Terms periodically.
  • The revised version will be posted on this page with an updated "Effective Date." Continued use of our Services after changes means you accept the revised Terms.

12. Contact

For questions about these Terms, contact us at:

Email: Thato@volhardconsulting.com

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